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Consumer Rights and Remedies (Money & Debt)

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The following links are designed to help answer some of your questions relating to the purchase of consumer goods and services. The resources listed below contain general legal information that should not be used as a substitute for specific legal advice. Please remember that the law is always changing through actions of the courts and the Legislature.



Legal Topics:

  • Consumer Law
  • Identity Theft
  • Liability for Defective Products
  • Small Claims Court



How do I respond to a debt collection letter?




What do I do if I am being sued by a debt collector?





What can I do if I'm ripped-off by a company?




How do I correct a credit report error?




What does as-is mean when buying a car?




What are some tips on buying a car in Oregon?





Do I have 3 days to change my mind
when buying a car in Oregon?




Can a car dealer change
my financing agreement?



Other Resources:


Oregon Department of Justice
(877) 877-9392


The AG's Financial Fraud/Consumer Protection Section offers a variety of consumer information programs and publications. It can sometimes help injured consumers resolve their complaints with businesses by mediating and helping them get their money back. The website has a widely-used public database of complaints against specific businesses.


www.oregonattorneygeneral.gov


Oregon Insurance Division

Contact a consumer advocate here, or file a complaint related to various kinds of insurance in Oregon.


http://insurance.oregon.gov/consumer/consumer.html


Federal Trade Commission's Office of Consumer Protection

Find practical information on a wide variety of consumer topics to help avoid rip-offs and exercise your consumer rights.


www.ftc.gov/bcp/consumer.shtm


Better Business Bureau

Basic consumer information plus directory of affiliated branches nationwide.


www.bbb.org


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